Dr Upasana Singh

Dr Upasana Singh
AL: Information Systems Technology, Senior Lecturer
M Block, M1-4
Information Systems and Technology


Dr Upasana Singh is the Academic Leader and a Senior Lecturer in the Discipline of Information Systems and Technology. She is also appointed as an Adjunct Senior Lecturer at the Victorian Institute of Technology, Australia.

Her academic qualifications from South African-based Universities include a PhD in Information Systems from the University of South Africa, a Masters and a Bachelor of Commerce Honours degree in Information Systems and Technology, from the University of KwaZulu-Natal and the University of Natal respectively. She has over 15 years of teaching experience in IT-related subjects such as e-Commerce, IT Consulting, IT Strategy, Programming, and Research Methodology.

Dr Singh has a keen interest in Educational Technologies and has served as the lead researcher in a number of international research projects on Digital Teaching, Learning, and Assessment. Her research profile includes four Edited books, 24 Journal Papers, 12 Book Chapters, and 26 Peer-reviewed Conference Papers in internationally accredited conferences. Besides serving as a keynote speaker at over 25 international conferences and webinars, she is the convener and Chair of the International Conference on Digital Teaching, Learning, and Assessment (digiTAL2K), which has successfully completed three editions, attracting high-quality academic papers from over 45 authors, across 8 to 10 countries, in each edition.

Dr. Upasana Singh completed her Fellowship in “Teaching Advancement in Universities” (TAU), from the CHE in 2019. Since 2018, she has championed over 1500 academics in South Africa, Mauritius, India, and Malaysia, in the adoption and design of digital teaching and assessment. Her first edited book brought together researchers from multiple disciplines, sharing their research on topics on Management, Information Technology, and Public Governance in an e-World. She recently published three edited books that contribute to the scholarship on Digital Teaching, Learning, and Assessment – the first in the series focuses on the creative adoption of technology to support online teaching, learning, and assessment by providing a platform to validate the need for, and strengthen, the academic voice, in the continuing transition in higher education. The second two books, scheduled to be published in 2023, speak to Quality Assurance in the online space and Digital Teaching in the Future.

During the pandemic, Dr Singh developed three conceptual models emerging from her research on the transition to online learning for academics, students, and females. She has been the recipient of a number of research grants, the most recent being a substantial grant from the National Research Foundation (NRF) in South Africa, for a collaborative research project focusing on Digital Capital at South African Higher Education Institutions (HEI)s. She completed the Higher Education Leadership and Management Programme in 2021. She was nominated for the Distinguished Teachers Award in 2021, the Future Professors Program in 2022, the MISQ Scholarly Development Academy in 2023, and the Women in Academic Leadership initiative in 2023-2024 by the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE).

Academic Qualifications

  • PhD UNIVERSITY OF SOUTH AFRICA, PRETORIA, SOUTH AFRICA Title of PhD: The development of a framework for evaluating e-assessment systems

Professional Bodies

  • Volunteer – IEEE
  • Member/Reviewer – South African Computer Lecturers’ Association (SACLA)
  • Member – South African Institute for Computer Science and Information Technology (SAICSIT)
  • Member – Computer Society of South Africa (CSSA)
  • Member – Future Focus Foundation
  • Member – South African Research Innovation and Management Association (SARIMA)

Research Interests

  • Digital Teaching, Learning and Assessment
  • Online pedagogy
  • AI in education

Publications and Papers

  • 2022 Watson, R., & Singh, U. G.(2022). Support mechanisms utilised by educational leaders during COVID-19: Experiences from the Western Australian public education school sector. School Leadership & Management. 1-25
  • 2022 Singh UG., Watson R, & Nair CS. (2022). Comparative reflections of Australian and African female academics on working from home during COVID-19. Frontiers in Psychology .13, 1-10.
  • 2022 Moyo, T., Proches, CG., Mutambara, E., Singh, UG. (2022). The Nexus between Twitter, as a Social Blog, and Social Capital in Corporate Reputation Behaviour for the Zimbabwe Telecommunications Industry. Gender and Behaviour. 20 (1), 18827-18851.
  • 2022 Moyo, T., Proches, CG., Mutambara, E., Singh, UG. (2022). The Relationship between Twitter and Top-Level Management in Improving Corporate Reputation Behaviour in the Telecommunications Industry in Zimbabwe. Gender and Behaviour. 20 (1), 18852-18882.
  • 2022 Watson, R., Singh, U. G., & Nair, C. (2022). Experiences of female academics in Australia during COVID-19: Opportunities and challenges. Journal of University Teaching & Learning Practice, 19(1), 176-198.
  • 2022 Singh, U. G., Watson, R., & Nair, C. S. (2022). Across continents: A comparison of African and Australian academics’ online preparedness. Perspectives in Education, 40(1), 39-61.
  • 2021 Singh, U.G. (2021). Investigating Mobile Payment Adoption in Mauritius. African Journal of Business and Economic Research. Vol 16(3). 257-284.ISSN(Print): 1750-4554.
  • 2021 Singh, U.G. (2021). The Educational Impact of Adopting Electronic Notes Pre Covid-19. Asian Journal of Science and Technology. 10(1). 32-40.
  • 2021 Khandelwal, P. & Singh, U.G. (2021). COVID-19 Induced Agility in Teaching Methods: Study of an Indian Engineering College. University News, 59(24). 22-30.
  • 2021 Oluwatimilehin, J., Evans, N.J., Singh, U.G. & Leung, W.S. (2022). Conceptualising digital capital in higher education institutions, its value during Covid 19 pandemic and beyond. Inkanyiso, 13(1). 157-165.
  • 2021 Singh, U.G. & Msibi A (2021) Students’ perceptions towards IoTs adoption: A case study. Journal of Physics: Conference Series (1742-6588), 1714( 012149).
  • 2021 Singh U.G. & Bharat C.R. (2021) Students’ perceptions of an e-commerce app. Journal of Physics: Conference Series (1742-6588), 1714( 012149).
  • 2020 Osih S. C. & Singh U.G. (2020) Students’ perceptions on the adoption of an e-textbook (digital) as an alternative to the printed textbook. South African Journal of Higher Education, 34(6).
  • 2020 Juddoo, S. & Singh U.G. (2020). Optimising Syntax Generalisation for Enterprise Modelling, Alternation, 25(3).
  • 2020 Sungkur, R., Sebastien, O. & Singh, U.G. (2020) Social Media as a Catalyst for Distant Collaborative Learning: Trends and Concerns for Small Island States. Journal of the Knowledge Economy, 11(4). 1454-1469.
  • 2018 Singh, U.G., de Villiers, M.R. (2018). An Evaluation Framework and Instrument for Evaluating e-Assessment Tools. The International Review of Research in Open and Distributed Learning. 18(6) 165-185.
  • 2018 Singh, U.G. & Gokool, R. (2018). Students’ perceptions of the Moodle Quiz e-assessment tool in an isiZulu language course. South African Association for Language Teaching (SAALT). 52(1) 128-150.
  • 2017 Begue, A., Kowlessur, V. Singh, U.G., Mahomoodally, F. & Pudaruth, S. (2017). Automatic recognition of medicinal plants using machine-learning techniques, International Journal of Advanced Computer Science Applications. 8. 166-175
  • 2017 Pudaruth, S., Gunputh, R.P. & Singh, U.G. (2017) Forgotten, excluded or included? Students with disabilities: A case study at the University of Mauritius. African Journal of Disability (Online). Vol 6. 1-12.
  • 2016 Singh, U.G. & Wassermann. J. (2016). A story of a journey in implementing an e-assessment system at a South African university. Africa Education Review, 13(3-4). 1-16.
  • 2016 Macharia, P., Singh, U.G. & Zuva. T. (2016). Improving quality and access to healthcare by adopting emerging technologies. International Journal

Additional Information

  • Singh UG., Nair CS., & Goncalves, S. (2023). Digital Teaching, Learning And Assessment: The Way Forward. Elsevier, USA. 1- 500. (To be published in 2023).
  • Singh UG., Nair CS., & Watson, R. (2023). Academic Quality and Integrity in the New Higher Education Digital Environment: A Global Perspective. Elsevier, USA. 1- 400. (To be published in 2023).
  • 2022 Singh UG., Nair CS., Blewett CN. & Shea T. (2022). Academic Voices: A conversation on new approaches to teaching and learning in the post-COVID World. Elsevier, USA. 1- 500
  • 2021 Singh, UG., Reddy, PS., Phiri, MW. & Appavoo, P. (2021). Global Trends in Management, IT and Governance in an e-World (eMIG 2019 International). CSSALL Publishers, South Africa. 1-313
  • 2022 Watson, R., Singh, UG., & Nair, CS. (2022) Female academics’ career progression and motivation during COVID-19: An African perspective. In Women and COVID-19: A Clinical and Applied. Cambridge, UK. (Awaiting publication, accepted).
  • 2022 Singh, U.G. (2022). Exploring the Digital Divide in African Higher Education In Higher Education Institutions in times of Covid-19: Managing Continuity & Change. People, Technology, Innovation. Routledge. UK. (Awaiting publication, accepted).
  • 2022 Singh, U.G. (2022).A Self-Assessment of Academic Empowerment in the Transition to the Digital Space with the ASSET© Framework. In Digital Transformation. Alternation Book Series. South Africa. (Awaiting publication, accepted).
  • 2022 Watson, R., Singh, U.G., & Nair, C.S. (2022). Higher Education Academics’ perspectives: Working from home during COVID-19. In ‘Pandemic, disruption and adjustment in higher education.’ Brill. Netherlands.
  • 2022 Maina, A.M. & Singh U.G. (2022) Exploring the scope of IoT-health and big data policy. In Global Healthcare Disasters: Predicting the Unpredictable with Emerging Technologies. Apple Academic Press. USA.
  • 2022 Singh, U.G. & Holmes, V. (2022). Comparative reflections on the transition to online delivery in higher education during the pandemic. In Academic Voices: A conversation on new approaches to teaching and learning in the post-COVID World. Elsevier, USA.
  • 2021 Singh, U.G. & Sharma, S. (2022). Teaching Adaptability in Higher Education Institutions: A Case study of a Private Indian University. In Academic Voices: A conversation on new approaches to teaching and learning in the post-COVID World. Elsevier, USA.
  • 2021 Singh, U.G. & Gooria, V. (2021). The COVID-19 Effect on Mauritian Higher Education. In Global Trends in Management, IT and Governance in an E-World (EMIG 2019 International). CSSALL Publishers. South Africa.
  • 2021 Singh, U.G., Nair, C.S. & Watson, R. (2021) The transformation in Higher Education in Australia during the COVID-19 pandemic. In Pandemic and remote teaching in Higher Education. CINEP, Portugal.
  • 2021 Singh, U.G., Proches, C., Blewett, C., Leask, C. & Taylor; S. (2021). Business School Students Perspectives on Emergency Online Learning (EOL), In Higher Education in Transition: Students Online, CINEP, Portugal.
  • 2021 Singh, U. G., Nair, C.S. (2021). Teaching, Learning, and Assessment During the COVID-19 Pandemic: An African Perspective. In Challenges and Opportunities for the Global Implementation of E-Learning Frameworks, IGI Global, USA.
  • 2021 Singh, U.G. & Sharma, D.K. (2021). Investigating Academic Transition During the COVID-19 Pandemic: The Case of an Indian Private University. In Technology and Tools of Engineering Education: Research and Innovations. CRC Press Taylor and Francis. USA.